If you are unsatisfied with the goods received, please consider the following carefully:
Premier Wholesaler sources merchandise directly from third-party warehouses. We do not create manifests or assign values to items; descriptions and values provided are given directly from our sources. Items received may differ from descriptions due to human error, including mixed merchandise types (e.g., non-seasonal items mixed with seasonal goods). Such discrepancies are common and expected in the asset recovery industry. Please review our Purchase Terms and FAQ before placing orders.
Premier Wholesaler specializes in wholesale liquidation, assisting major retailers and manufacturers in managing surplus inventory, including customer returns, irregular items, damaged merchandise, overstocks, and more. Purchasing salvage or returned goods carries inherent risks; buyers should thoroughly educate themselves prior to purchase. Premier Wholesaler assumes no responsibility for losses incurred from purchasing these goods.
All merchandise is sold "AS IS," without any guarantee or warranty. All sales are final; no exchanges, refunds, or credits will be provided. Refusal of shipment does not entitle the buyer to a refund, and associated shipping costs, fees, and charges are non-refundable.
Shipping arrangements are the buyer's responsibility. Premier Wholesaler may assist in coordinating shipping as a courtesy; however, buyers remain responsible for all additional charges and resolving claims directly with carriers. Unclaimed merchandise after three business days may be discarded at Premier Wholesaler's discretion unless prior arrangements are made.
Claims regarding defective items, shortages, or discrepancies must be addressed within 48 hours of receipt. Manifests provided are approximate guides only; discrepancies do not qualify for compensation. For errors on brand-new (non-salvage) items, Premier Wholesaler will reship at our expense. Returns, if approved for first-time customers, incur a 35%-45% restocking fee plus non-refundable shipping and wire fees.
Our commitment is to your long-term satisfaction and repeat business. Please contact us prior to purchase or immediately upon receipt if you have any questions or concerns.
Please keep in mind that we are in this for the long haul, and maintaining a high number of loyal customers is our goal - if you cannot make money with our products then you will not re-order from us.
